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How long are the visits?

Approximately 45 minutes in Quebec City, variable in Terrebonne depending on the route.

Can we interact with animals?

Some interactions are possible, depending on the species and with respect for animal welfare.

Are the tours suitable for children?

Yes, the tours are designed to be educational and accessible to all ages.

How many people can attend an on site birthday party?

Our private party room can accommodate up to 20 people in total, including accompanying adults. Packages include 10 children; each additional child costs $10. The room’s maximum capacity must always be respected.

Is the selection of animals the same in a virtual animation?

During a virtual presentation, the animals are specially selected so that you can see them well on the screen. Also, these are animals that go out less often on the road, which gives the opportunity to discover them as well

Is it possible to do the activity outside?

We operate indoors for the safety of the animals! We work with several exotic species that cannot regulate their body temperature. Please note that we only need a small space indoors and that an indoor activity allows for better handling of the species.

How many children can attend the party?

We tailor the activity to the size of your group so everyone can enjoy it fully! For a 1-hour session, 0 to 8 participants is ideal, and for groups of more than 10 friends, we recommend 1.5- or 2-hour packages.

Can I make special requests?

Absolutely! When you make your reservation, you can choose the star you’d like to meet. Our biologists ensure the well-being of the animals and tailor the selection to your activity. If one animal isn’t available, another equally adorable and fun companion will make your experience unforgettable!

Do accompanying parents count toward the 20-person limit?

Yes! The 20-person maximum includes both children and adults.

Is it the same service as a face-to-face animation?

It is a service that is really different. We dance, we imitate animals and above all we laugh a lot!

How long before the activity do you arrive?

→ In institutions (schools, daycare centres, festivals, etc.) we arrive 20 minutes before the activity starts.
→ For home parties, we arrive 5 to 10 minutes before the activity starts.

What payment method is accepted?

For birthday parties, payment must be made by credit card through our online booking system.

Can I choose the animals?

For the animals, it is our biologist who makes the selections to ensure that we bring you species that are suitable for handling according to the age of the group. In addition, we must rotate so that everyone has their day off and to respect their respective stimulation needs :)

What is included with the party room?

You will have access to a private 450 sq. ft. indoor glass-enclosed room decorated with a jungle theme, with tables, chairs, tablecloths, a refrigerator, microwave and parking. A naturalist leads the activity and accompanies your group to the animal stations included in your package.

Is it necessary to prepare a particular space for the animation?

For institutions (schools, daycares, childcare services, festivals, etc.), it is important to provide access that facilitates the movement of the facilitator. With that being said, planning to seat all participants in a circle, at their desks or planning rows far apart from each other is a winning formula. 

For birthday parties, no special arrangements are required. Generally, a room such as a living room is sufficient. All that is required is that everyone can sit down, preferably in a circle so that the animator can move around easily with the animals.

What are the animals presented during the animation?

As we have more than 500 species, it is difficult to put your finger on exactly which animal will come to visit you! However, I can assure you that our biologists in charge of the animals will be able to make a selection according to the age of the children to encourage handling as much as possible in an ethical and safe context, the primary goal of Éducazoo is to raise awareness but also for young people to be able to take and touch the animals :)

Can we bring our own cake, food and decorations?

Absolutely! You may bring your own cake, food (or order from an outside restaurant) and decorations. Food, dishes and utensils are not provided, so please bring your own paper plates, cups and cutlery. A refrigerator and microwave are available, along with garbage and recycling bins. The room is already decorated with a jungle theme, and tablecloths are provided. You may arrive up to 15 minutes before your party to set up balloons and decorations. Nothing may be attached to painted walls, windows, the ceiling or light fixtures; confetti, spray decorations and piñatas are prohibited.

Do I have to provide parking?

Having access to parking is a great favor for us as we have many transport bins and temperature sensitive animals. If it is possible for you to free up or reserve parking (e.g. with your car or a guest's car), it will greatly help us. In the case of paid parking, the payment will be at your expense.

Will it be possible to touch all the animals?

Our activities are focused and prioritize the handling of animals for all participants. However, some species are more fragile than others and this results in limited handling. However, we make sure to present the species to you in a privileged way (e.g.: the tree frogs will be presented on a transparent plate that everyone can share in order to see the species up close).

How long before the activity do you arrive?

For birthday parties, we arrive 5 to 10 minutes before the start of the activity.

How long does the party last?

Safari Découverte lasts 2 hours (including 1 hour 15 minutes in the party room), Safari Aventure lasts 2 hours 30 minutes (including 1 hour 30 minutes in the room), and Safari Privilège lasts 3 hours (including 1 hour 45 minutes in the room). You may arrive up to 15 minutes before your party starts to set up. Please arrive on time and respect your scheduled end time.

What animals can you see at Educazoo?

You can encounter reptiles, birds, mammals, insects and amphibians, including several star animals such as the red tegu or cockatoos.

Additional gifts (friends)

Additional gifts can be ordered for $6 per item. It is possible to order additional gifts at a cost of $6 per item.
See the options here!

What payment method is accepted?

 

For other services, the following payment methods are accepted within 30 days of the activity date: check, Interac transfer, direct deposit and purchase order for educational institutions.

A participant is allergic to fur, will he still be able to attend the activity?

Our animals are considered non-allergenic, meaning that with low exposure, the risks of being allergic are very limited. The participant will be able to touch the animals without any problem. However, we will make sure to have them wash their hands thoroughly between each species to limit the risks.

What is the difference between the three packages?

All three packages include a 30-minute presentation featuring 5 species. Safari Découverte includes 1 animal station (15 minutes), Safari Aventure includes 2 stations (30 minutes), and Safari Privilège includes 3 stations (45 minutes).

Should I plan on tipping?

Tipping is at your discretion and can be given to the host directly or through Teknotip (a link will follow after the activity).

Should a special space be prepared for the animation?

For birthday parties, preparation is simple: a living room is all you need to create a warm and immersive atmosphere. Guests sit comfortably in a circle, allowing the naturalist and animals to move around freely and offer an intimate and memorable experience.

Do you have cats or dogs?

As we are a sanctuary for domestic and exotic animals, we mainly new pets. There are therefore no cats or dogs at Éducazoo.

Will children be able to touch the animals?

Absolutely! Our activities encourage hands-on interactions with animals to provide an engaging and participatory experience for everyone. However, some more delicate species require limited handling. In these cases, we offer an adapted presentation that allows participants to observe them up close, such as our tree frogs, which can be admired through a transparent panel.

Will I be able to ask the animator questions?

Yes of course each participant will be able to interact during the animation.

Do you have talking parrots?

Many of our parrots can talk, but they vocalize only when they feel like it, which makes every encounter unique and spontaneous. The parrot visiting you may prefer cuddles over speaking… or might surprise you with a few words!

Is it possible to see only mammals and birds?

Absolutely! The Fur and Feathers theme only includes mammals and birds. 

Can we choose our animal stations?

You can choose from the stations offered when booking. Availability may vary according to the needs and well-being of our animal residents.

Will my child be the star of the day?

Your naturalist will make your child the STAR of the day! They’ll enjoy exclusive privileges: becoming the official assistant, holding the animals first, passing them to their friends, and even getting a second turn! A celebration experience — bigger, brighter, unforgettable!
Watch the explicatory video

Does the party include a full tour of the sanctuary?

No. Each package includes visits to 1 to 3 animal stations, depending on your selection. It is not a full sanctuary tour.

Can we add activities or party favours?

Yes! Optional extras include a visit from Coco, a Fort Boyard or Snakes and Ladders game, a photo booth, and gifts for guests. See the service page for current pricing.

Where do on site birthday parties take place?

At our Terrebonne sanctuary : 1196 rue de l'Express, Terrebonne, Quebec J6W 6K9. Parking is included.
At our Quebec sanctuary : 421c Rte 138, Saint-Augustin-de-Desmaures, QC G3A 0N7

What time slots are available?

Safari Découverte and Safari Aventure: 10:00 a.m. or 1:30 p.m. Safari Privilège: 1:30 p.m.

What safety rules should we follow?

Closed-toe indoor shoes are mandatory for everyone. Children must be accompanied by an adult at all times, including when going to the washrooms or using the stairs. Guests must not touch animals without the naturalist present, and food must be eaten in the designated party room only.

What is the cancellation policy?

Cancellations are non-refundable. However, you may change your activity date free of charge if you do so at least 72 hours before the scheduled activity.

Cancellation policy

As Éducazoo is 100% self-funded through its activities, all revenue is essential to the well-being of the animals. Given this reality, no refunds are possible in the event of cancellation. The date of the activity can be changed free of charge at least 48 hours before our appointment. In the event of a late date change, a fee of $75 + tax will be charged.